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Contract

the contract for the sale and purchase of the Goods;

Delivery Area

addresses within the United Kingdom and Southern Ireland. Prices/service

may vary for orders shipped to addresses outside the United Kingdom and Southern Ireland.

Goods

the range of pathology tests and products (including any transferring of the goods or any parts for them) which are available for purchase from our web site in accordance with the terms;

the Web Site

our presence on the world wide web, currently accessible via the address www.breakspearmedical.com/shop or www.breakspearstore.co.uk;

the Seller, we, or us

Breakspear Medical Group Limited (Registered in England 2035350) and our registered office is at Breakspear Medical Group, Hertfordshire House, Wood Lane, Hemel Hempstead HP2 4FD).

1. An agreement for us to sell you Goods is made on these terms when we accept an order made by you via our Web Site. The description of the Goods, the price, VAT, insurance and delivery costs are set out in the order page. We will confirm acceptance of your order on-screen.

2. We aim to give you a clear idea of the nature of the products we sell. Illustrations, descriptions, other information as to particular products are described as best as possible and for guidance only. We may in our sole discretion from time to time vary the nature of the Goods from that advertised without notice to you, so long as these variations are not material alterations.

1. The quantity, quality and description of the Goods will be those set out in your order (if accepted by us).

2. Orders are accepted at our sole discretion but are normally accepted if the Goods are available, the order reflects current pricing, you are based in the Delivery Area and your credit or account card is authorised for the transaction.

3. The Goods which can be ordered via our Web Site are only available for delivery to you if you are based in our Delivery Area.

1. If the price of the Goods increases between the date we accept your order and the delivery date, we will let you know and ask you to confirm by e-mail that the new price is acceptable. If it is not acceptable then you will, of course, have the option of cancelling the order.

2. Our charges for transport, packaging and insurance are detailed on the order page and will be included in the total price for the Goods.

1. We will charge your credit or debit card account for payment after receipt of your online order and prior to dispatch. Items with a lead time greater than 30 days will be charged up to 7 days prior to dispatch. We accept no liability if a delivery is delayed because you did not give us the right payment details. 

2. If it is not possible to obtain full payment for the Goods from your account on delivery of the Goods to you, we can cancel the Contract or suspend any further deliveries to you. This does not affect any other rights we may have.

3. We will take all reasonable care to keep all information connected with your order secure but we cannot be held liable for any loss that you may suffer if a third party obtains unauthorised access to any data, including credit and account details you provide when accessing or ordering from this Web Site, unless this is solely due to our negligence.

1. If the item(s) are to be delivered, we will deliver the Goods to the address you specify for delivery in your order. It is important that this address is accurate. Please be precise about where you would like the Goods left if you are out when we deliver. We cannot accept any liability for any loss or damage to the Goods once they have been delivered in accordance with your delivery instructions.

2. If the item(s) are to be delivered, we will aim to deliver within 30 days but delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control, the delivery date will be extended by a reasonable period and we will contact you to arrange an alternative time.

1. Risk of damage to or loss of the Goods passes to you at the time of delivery to you or, if you fail to take delivery at the agreed time, the time when we tried to deliver.

2. You will only own the Goods once they have been successfully delivered and when we have received cleared payment in full. Goods supplied are not for resale.

1. Returns. Items must be returned within one year of purchase.  No credit given if seal has been broken.  There is a 20% handling charge applied to returned Pharmacy items.  Special orders/prescription only medicine (POM) are not returnable. We will not pay the costs of returning an item to us. Until we receive the goods you are returning, they are your responsibility. For your protection and peace of mind, we recommend you use a recorded delivery service to return things.

2. Cancellations. If you wish to cancel an online order within 24 hours of placing it, please drop us an e-mail at pharmacy@breakspearmedical.com with details of the order you are cancelling. A charge may be made if the cancellation is done after the order or a part of the order has been dispatched.

1. We accept unlimited liability for death or personal injury caused by our negligence.

2. If you have a valid claim in respect of any of Goods which is based on any defect in their quality or condition or their failure to meet specification in accordance with the Contract, and you have returned the Goods within a reasonable time, you will be entitled to choose either a refund of the price of the Goods or replacement Goods free of charge.

3. We shall not be liable to you in connection with any contract, in tort (including negligence), contract or otherwise for any loss of profit, anticipated savings or data that your business may suffer. We shall, however, be liable for losses that you suffer as a result of our breach of contract and that could have been contemplated by both you and us at the time the contract is concluded.

4. These terms and conditions do not affect your statutory rights as a consumer.

5. We will continually improve the Goods, so changes to them may be made at any time. We will use reasonable commercial endeavours to keep the Web Site up to date but the information and specifications given are for your information only and are subject to change without notice. Pictures on the Web Site are generally accurate but variations must be expected.

6. The content of the Web Site is directed solely at those who access the site from addresses within the Delivery Area.

7. We assume no responsibility for the contents of any other web sites to which this Web Site has links.

1. All of the written, photographic, design and audio content of the Web Site together with the selection and arrangement of it and all software compilations are our copyrighted property or that of the people who have granted to us the right to use it and is protected as such. All rights reserved.

2. None of this material may be used without our written permission. You may download or print a single copy for your own off-line viewing.

3. All names, logos, slogans, or other phrases may be a trade mark of ours or another person or corporation. Any unauthorised use of a trade mark is unlawful.

1. Emails to you will be to the address you specify to us. It is important that you give us an accurate and valid e-mail address and tell us of any changes to it.

2. If either we or you fail to enforce a right under these terms, that failure will not stop us or you from enforcing the other rights, or the same type of right on a later occasion.

3. To the extent that any provision of these terms is found by any court or competent authority to be invalid, unlawful or unenforceable in any jurisdiction, that provision will be deemed not to be a part of these terms, it will not affect the enforceability of the remainder of these terms nor will it affect the validity, lawfulness or enforceability of that provision in any other jurisdiction.

4. The headings in these terms are for convenience only and will not affect their interpretation.